by Spencer Childress | Apr 24, 2016
Whether you’re self-employed or run a big corporation, customer support and service can’t be understated. By offering tech support through help-desk software or on social media platforms, you are building relationships with your customers. Those relationships can lead...
by Spencer Childress | Apr 24, 2016
Loyal customers are worth a lot. They bring in good revenue. They provide quality feedback. And they refer your business to others. But it’s often hard to calculate their true return on investment (ROI). Sometimes we can interpret trends along the customer’s journey...
