by Kelsey Jones | Aug 12, 2009
This question probably gets asked a lot in the internet professional world, but I feel that it is a valid question, especially since it is becoming “the norm” for organizations to have profiles on Facebook, Twitter, etc. My officemates and I had the...
by Kelsey Jones | Jul 28, 2009
This is a great post from Mashable and Sharlyn Lauby about how Twitter can help you communicate with your customers better along with educating them about your history, awards, and future plans. Sharlyn also talks about the importance of asking questions via Twitter...